Legal
Refunds and cancellation
Last updated: 1 October 2026
Cancelling a subscription
You can cancel a monthly or quarterly subscription at any time from your account page. Cancelling stops all future payments, and your access continues until the end of the period you have already paid for. Your progress stays on your account if you come back.
A fixed-period plan does not renew, so there is nothing to cancel: access ends on the date shown when you bought it.
Refunds
Payments are not refundable. This covers subscriptions, renewals and fixed-period plans, including any unused part of a period after you cancel.
Access starts as soon as you pay. When you buy, you agree that the service starts straight away and that once you have used it the 14-day right to cancel a purchase of digital content no longer applies.
Nothing in this policy affects your rights under the Australian Consumer Law. If the service is faulty or not as described, you are entitled to the remedies the law provides.
Failed payments
If a renewal payment fails we will email you and retry. Access continues for a short grace period while you update your card, after which the account returns to the free tier. Your progress is kept.
Questions: support@amcpreparation.com